Richmond Duck Club – Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities

What data do we collect?

Our Organisation collects the following data:

Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide Our Organisation with most of the data we collect. We collect data and process data when you:

Register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser’s cookies.

How will we use your data?

Our Organisation collects your data so that we can:

Process your order, manage your account.
Email you with special offers on other products and services we think you might like.

How do we store your data?

Our Organisation securely stores your data on a secure server using cloud based technology.

Our Organisation will keep your Name, email address, phone number, etc until your order has been fulfilled or Grant paid. Once this time period has expired, we will delete your data.

What are your data protection rights?

Our Organisation would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Organisation for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Organisation correct any information you believe is inaccurate. You also have the right to request Our Organisation to complete information you believe is incomplete.

The right to erasure – You have the right to request that Our Organisation erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Organisation restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Organisation processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Organisation transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Write to us: The Black Lion , Finkle Street, Richmond, North Yorkshire

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Organisation uses cookies in a range of ways to improve your experience on our website, including:

Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – Our Organisation uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Our Organisation website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Organisation keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 08 October 2025

How to contact us

If you have any questions about Our Organisation privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: Admin@Richmondduckclub.co.uk

Or write to us at: The Black Lion , Finkle Street, Richmond, North Yorkshire

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office. Contact us | ICO